12 Jul 2010

5 new hotels in Boston

Boston attracts more visitors annually than Disneyland, so to accommodate all the tourists we have plenty of great hotels. If you're coming to Boston after you haven't been here for a while, here are some new arrivals for you to consider. 1. Intercontinental A new landmark of Boston's spectacularly redeveloped Waterfront, the Intercontinental brings a feeling of Miami Beach to Boston Harbor. From the Kennedy Greenway, it looks like a regular steel-and-glass tower, but walk through the lobby to emerge on the other side and you will find yourself on a large brick patio with an open bar and great views across the fort point channel. The patio extends to form a section of the Harbor Walk, with outdoor torches and Latin music playing year-round. The hotel's lobby, with unrestricted access is home to Miel, one of the few restaurants in Boston where you can try French-style crepes since Marche closed down. 2. Fairmont Battery Wharf Also directly on the waterfront with magnificent views to Boston Harbor, this Fairmont is a stark contrast to its sibling in Copley Plaza. Glass and black marble with subtle wood accents create a sense of reserved, contemporary luxury without oak panels and Corinthian columns. The restaurant here, Sensing,is a hidden gem,especially for those on a moderate budget. While the dinner menu here deserves a review of its own, the "terrace" menu served during the day is prepared in the same kitchen for half the price. It's served on a terrace with views of the Harbor and the nearby Coast Guard station, outside but away from the street. 3. Mandarin Oriental Joining the scarce ranks of the elite AAA five-diamond establishments in Boston is Mandarin Oriental in Back Bay.  Expect this hotel, located a few steps from Copley Square and Newbury Street, to be at the top of most price ranges, but it offers the amenities to suit. L'Espalier, Boston's only 5-diamond restaurant has moved to a beautiful space on the second floor of the same building. 4. Hotel Indigo Newton Indigo is a new brand of boutique-like hotels alongside the more traditional Holiday Inn from the same parent company (ICH). Located just about few miles from Boston on the Mass Pike - this hotel is strategically located for easy access to both downtown and the "silicon corridor" of route 128. Of particular interest to travelers without a car, this hotel is steps from the Riverside station, where you can catch the Green Line to Boston and Cambridge, or even a bus to New York City. 5. Liberty Hotel Adjacent to the Longfellow Bridge (and Mass General Hospital), this 4-diamond hotel is almost like a gateway between Boston and Cambridge. A huge atrium built inside a reconstructed church forms the hotel's lobby with a large selection of bars, lounges, and restaurants. The Liberty is a short walk to Government center and Kendall Square, and is right next to the Red Line.
25 Feb 2010

Takeaways from the Boston Globe Travel Show

I spent the last weekend at the Boston Globe Travel Show and here are some thoughts: 1. Unemployment is actually helping some travel agents. Lots of tour operators I've talked to told me that their 2-week and longer tours have gained tremendous popularity with people in between jobs looking for a getaway. The price-points for these tours do tend to be on the mid-high side, but not high enough to appeal solely to self-employed business people and executives. 2. State-subsidized travel websites  run by Tourist Bureaus and Chambers of Commerce have come to be highly effective content portals, with a lot of traffic and great click-through rates for advertisers. (VisitFlorida.com is perhaps the best example) More importantly for us at WaySavvy, such travel content portals are indeed looking to complete the missing piece in their offerings - itinerary planning booking capability. 3. Travel suppliers are going social. This isn't really a new trend, but it hasn't caught up to traditional travel agents and tour operators in the way that it has for online travel companies. Now, however, tour operators are on twitter and facebook, and they recognize the importance of building a community online to generate leads and make sales offline. 4. Digital tour distribution platforms like RezGo, have a long way to go to penetrate the market (and they are deeply needed). Some tour operators have signed on to distribute their inventory at various online outlets, but few I talked to were aware of ubiquitous solutions to distribute their inventory to any online travel agency willing to sell it. RezGo is one of my favorite new travel technology companies, because they are pushing innovative distribution channels for travel products other than hotels, cars and flights. If you're a tour operator,they're a must-see.
25 Jan 2010

Find a cheaper car rental rate away from the airport

Great post from Christopher Elliott on exuberant car rental prices at airports. Indeed, if you're traveling for more than one day, you're much better off taking a cab to the nearest rental office outside of the airport!
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The best rate Darren Popik could find on a weekend car rental at Austin-Bergstrom International Airport recently was $114. So he decided to look elsewhere. Popik, a Los Angeles-based blogger, widened his search to other car rental locations in the Texas capital. And he found a lower price through Enterprise Rent-a-Car. “It was a much better deal,” he said. No kidding. At $38 — just one-third the airport rate — it was a steal. At a time when rental rates are climbing, Popik is one of many travelers who have discovered that it pays to cast a wide net when you’re looking for affordable wheels. Why such a dramatic price difference between on-airport and off-airport locations? Local taxes and airport concession fees, according to Robert Barton, president of the American Car Rental Association. The fees cover the companies’ costs of renting airport facilities and of shuttle services to and from the terminal for customers, but the taxes can fund local projects that may or may not have anything to do with airport users. “It’s taxation without representation,” he said. Take Barton’s recent two-day rental at Phoenix Sky Harbor International Airport, for which he paid $27. After a 5 percent vehicle license fee,a 10 percent concession fee,a $12 airport fee and a 77 cent-per-day “tourism” fee were extracted from the price, only about half of the rate went to his car rental company. Neil Abrams, a car rental analyst with the Purchase, N.Y.-based Abrams Consulting Group, says that the rate difference between an airport and off-airport location has historically been “substantial.” For example, the average weekly rate on a compact car — the kind many leisure travelers prefer — was $363 at an airport, according to a survey his company recently conducted. By comparison, the same rental taken off-airport cost just $202. “The rate difference is pretty constant,” he says. But as car rental rates rise, more travelers begin looking for other ways to get around. The extra airport fees and taxes, he adds, put airport-based car rental franchises “at a competitive disadvantage.” That’s bad news for the car rental company, but good news for you. Except when it isn’t. In some cities, renting at an airport makes sense almost every time. Denver comes to mind. When Amy Pollick hired a car in the Mile-High City recently, in-town rentals were “unbelievably cheaper,” she said. “Trouble is, my only friend in Denver wasn’t in town to meet us at the airport and take us to the office,” recalled Pollick, who works for a newspaper in Decatur, Ala. “Cab fare to and from the airport would have completely wiped out any savings we realized.” Sometimes, it isn’t the distance to the airport so much as it is the duration of the rental that matters. Jeff Tucker, a technology consultant who lives in Hawaii, frequently rents cars in Seattle. “You can rent cars in nearby Kent and save a bundle on taxes,” he said. “Unfortunately, they couldn’t shuttle you to and from the airport, so you had to take a cab.” For a short-term rental, it’s not worth it. “But if you’re staying for several days, that often pays off,” he added. The other issue is convenience. Rent a car that’s miles away from the airport, and you could save a lot of money. But if your flight leaves around rush hour and you don’t give yourself enough time to return the vehicle, you might also miss your plane. That’s happened to me a time or two. We shouldn’t have to be making these calculations, of course. We should be able to rent from the airport at a fair price when we’re flying into town. I can’t think of any other business that routinely doubles its rates between stores without breaking the law. Any other business would be prosecuted for price gouging. There’s just one thing: Car rental companies aren’t doing this. The taxes and fees are for the most part being added by airports and municipalities, which makes these higher prices perfectly legal. I think most travelers expect gas to cost a little more in certain neighborhoods and a little less in others. They anticipate price fluctuations on restaurant meals, groceries and other items they might buy while they’re on the road. But the exorbitant airport markup on rental cars defies reason and takes advantage of the people who are bringing tourism dollars to a destination: you. Unfortunately, there’s little travelers can do to help narrow this unacceptable price difference. Until motorists refuse to rent their cars at the airport, which is unlikely, airports and counties will continue overtaxing their passengers, to the detriment of car rental companies, and us. (Photo: DanieVDM/Flickr Creative Commons) ✓ Get the latest travel news, tips and commentary from Elliott’s E-Mail, the subversive newsletter from industry gadfly Christopher Elliott. You’ll travel like a pro. Sign up here. It’s free.

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